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FirstHand.

Analyzed in depth

Axonaut

CRM, invoicing, accounting and projects in one French-made tool.

Axonaut is an all-in-one ERP for VSBs and SMEs: CRM, quotes, e-invoicing (DGFiP-approved PA), accounting, project management, HR, ticketing, marketing and inventory. A long-term commitment is required to access the attractive rate.

Who it's for

VSBs and SMEs of 1 to 50 people who want a single tool covering CRM, invoicing, accounting and projects instead of multiple separate SaaS products.

Why

The all-in-one approach avoids tool sprawl and double data entry. DGFiP-approved Platform since 08/01/2026, France-based support, tiered pricing down to -30% on a 3-year commitment.

Key features

  • CRM, invoicing, accounting and projects in a single tool
  • DGFiP-approved Platform (registered 08/01/2026)
  • Tiered pricing down to -30% on a 3-year commitment
  • France-based email support, 15-day free trial
« Axonaut, what is it? » · Axonaut (official YouTube channel), 18 Jun 2026

Guarantee

100 % independent

No commercial ties with the vendor. Score never paid for.

Vendor health

Active

0 release in 12 months

Active: Trustpilot 4.7/5 over 555 reviews (cross-checked by 3 third-party sources, June 2026), Capterra 4.7/5. Established French player in the VSB/SME ERP segment.

Detailed scorecard

methodology

Every score is backed by cited and dated sources. Unmeasured dimensions are excluded from the calculation, never invented.

DimensionScoreWeight
True hidden cost
The advertised entry price ("from €38/month") requires a 3-year commitment. The rolling monthly rate without commitment is €69.99/month excl. VAT for 1 user, plus €29.99 per additional user. Optional CRM module adds €19/month.
« You pay €97/month (1 user included) + €29.99/month per user (monthly, no commitment) » éditeur, 18 June 2026
5
20 %
Native support quality
France-based French-language support, Trustpilot 4.7/5 over 555 reviews (cross-checked by 3 third-party sources, direct fetch blocked with 403). No phone support: email only.
« The interface is very pleasant, the features are comprehensive and tracking files is very simple. » Capterra, 4 September 2024
7
10 %
2026-2027 reform compliance
DGFiP-approved Platform registered on 08/01/2026 (source: comparateur-efacturation.fr citing the DGFiP directory). Factur-X format supported.
« Axonaut permanently registered as a DGFiP Approved Platform on 08/01/2026 » source, 15 April 2026
9
15 %
Commitment and exit path
A 3-year commitment is needed to get the attractive rate (€38/month excl. VAT). Without commitment the rate rises to €69.99/month. Migration is possible but heavy because CRM, invoices, accounting and project data are all tied together in the same tool.
« Fairly high cost, you need a 24-month subscription to cut the price by 40% » Capterra, 5 August 2024
6
13 %
Data export freedom
PDF, CSV and Factur-X exports available. CRM fields have limited configuration options and exports are basic according to Capterra reviews. No public API as well-documented as Pennylane's.
« The CRM interface isn't very intuitive and there's little room to customise the fields » Capterra, 26 December 2024
6
10 %
Learning curve
Dense tool (CRM, invoicing, accounting, projects, HR, inventory). Steep learning curve at first to use the full scope. Manageable if you scope your usage.
« A very complete tool but one that takes time to master, especially the CRM and projects modules » source, 2 May 2026
6
8 %
Support responsiveness
Not measured first-hand. No precise figure on median response time; email support only.
not measured
12 %
Onboarding time
Not measured first-hand. To be timed during the 15-day free trial (account creation to first compliant invoice).
not measured
12 %

Testimonials, fully transcribed

A selection of real user quotes. Click to read the original source.

Right for your profile?

TPE
good fit
Artisan
good fit
PME
with limits
Freelance
avoid
Auto-entrepreneur
avoid

TPE

Best if: Core target: VSBs of 1-10 employees that want CRM + invoicing + accounting + projects in one French tool, with DGFiP-approved PA status since 08/01/2026.

Avoid if: You need advanced CRM customisation or a wide range of native integrations: Sellsy or Pennylane are richer.

Artisan

Best if: Established tradespeople managing complex quotes, material inventory and several employees. The all-in-one ERP replaces multiple tools.

Avoid if: You work solo with minimal equipment: Axonaut's price is disproportionate for that level of need.

PME

Best if: Good fit up to around 50 employees. A coherent French ERP for growing SMEs.

Avoid if: More than 50 employees: lacks depth on advanced CRM, reporting and multi-entity management (independant.io, saask.fr).

Freelance

Best if: Avoid unless your work spans multiple streams (invoices + inventory + projects). Free alternatives like Indy or Tiime are better suited to a freelancer's budget.

Avoid if: Simple service billing: paying ~€70/month for 2026-compliant invoicing is too expensive when Indy or Qonto Factures are free.

Auto-entrepreneur

Best if: Avoid: monthly cost is disproportionate for simple needs. Axonaut itself targets VSBs and SMEs of 5 to 50 people.

Avoid if: You are on the micro-enterprise regime: Indy, Abby or standalone Qonto Factures (free) are better sized for you.

Real observed pricing

PlanObserved price/monthObserved on
Tout-en-un (1 utilisateur, mensuel sans engagement)€69.9918 June 2026
Tout-en-un (1 utilisateur, engagement 3 ans)€38.0018 June 2026
Utilisateur additionnel€29.9918 June 2026
  • Official FAQ source: "You pay €97/month (1 user included) + €29.99/month per user". The homepage advertises "From €38/month" on a long-term commitment. All features included (CRM, invoicing, accounting, HR, projects, ticketing, marketing, inventory).
  • €38/month excl. VAT (advertised on axonaut.com). Requires a 3-year commitment for the maximum discount (-30% or more). Comparateur-efacturation also cites an entry rate of €34.99/month on a long-term commitment.
  • €29.99/month excl. VAT per additional user beyond the first included one (official Axonaut FAQ source).

Weaknesses, avoid if

  • Pricing is high for micro-businesses and auto-entrepreneurs: mid-to-premium positioning at around €70/month excl. VAT for 1 user without commitment. Flagged by Capterra, SaaS Compare, learnycool.com and lafabriquedunet.fr.
  • Customisation and reporting are limited: CRM fields have few configuration options, quote templates do not update automatically on price changes, exports are basic (Capterra review by Robin 26/12/2024, saask.fr).
  • Mobile experience and integrations lag behind: latency on smartphones, iPad app not optimised, fewer native out-of-the-box integrations than Pennylane or Sellsy (saask.fr, comparateur-efacturation.fr). No phone support (email only, softindep.fr).