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FirstHand.

Analyzed in depth

Abby

Invoicing and URSSAF for auto-entrepreneurs and freelancers.

Abby targets micro-entrepreneurs and freelancers with built-in Stripe invoicing, native URSSAF declarations and micro-threshold tracking. A free plan to get started, paid tiers on annual or monthly commitment.

Who it's for

Auto-entrepreneurs and micro-regime freelancers who handle their own bookkeeping and want automated URSSAF threshold tracking.

Why

Native URSSAF connection with ceiling alerts, online payments via Stripe, e-signature on quotes. Pro tier between €12 and €15/month excl. VAT depending on commitment, competitive for the micro segment.

Key features

  • 2026-compliant electronic invoicing
  • Native URSSAF connection with micro-threshold tracking
  • Client payments via integrated Stripe
  • E-signature on quotes and invoices (Pro)
« Abby tutorial: the full guide to getting started on the management software in 2026 » · Abby (official YouTube channel @app-abby), 17 Jun 2026

Guarantee

100 % independent

No commercial ties with the vendor. Score never paid for.

Vendor health

Active

0 release in 12 months

Active: Trustpilot 4.5/5 over 224 reviews (June 2026), Capterra 4.7/5 over 604 reviews. Caveat: the official forum reports recurring bank-sync bugs in 2024, to be cross-checked to confirm they were resolved.

Detailed scorecard

methodology

Every score is backed by cited and dated sources. Unmeasured dimensions are excluded from the calculation, never invented.

DimensionScoreWeight
True hidden cost
Transparent pricing in 4 tiers (€0 / €7.20 / €12 / €26.40 excl. VAT/month on annual commitment) listed on abby.fr/tarifs as of 17/06/2026. The dual annual/monthly display can surprise (roughly 25% gap). Full-featured free plan.
« The Basic plan remains free for life, with no limit on invoices or quotes » éditeur, 17 June 2026
7
20 %
Support responsiveness
Support rated as inconsistent by several 2025-2026 reviews. No precise median response time available; to be measured first-hand.
« Support is increasingly absent ... more and more bugs » Capterra, 10 February 2025
5
12 %
Native support quality
Support based in France and in French, but mixed quality according to Capterra reviews (4.7/5 over 604 reviews as of 17/06/2026, mix of praise and structural criticism).
« The price, ease of use and the human contact » Capterra, 26 January 2026
6
10 %
2026-2027 reform compliance
Abby claims DGFiP registration as an Approved Platform (PA agréée). The third-party comparator comparateur-efacturation.fr listed the registration as 'audit pending' as of 29/01/2026, suggesting a provisional rather than final status. Cross-check against the DGFiP XLSX file before raising this score.
« Registered DGFiP Approved Platform for 2026 electronic invoicing » éditeur, 17 June 2026
6
15 %
Commitment and exit path
No mandatory commitment (annual commitment is optional for a lower rate). Free cancellation, data recoverable.
« No commitment, cancel at any time » éditeur, 17 June 2026
8
13 %
Data export freedom
PDF and CSV invoice export available. Limited third-party integrations: no Shopify, Etsy or e-commerce connector. Switching to another tool is possible but requires manual work.
« Some limits on e-commerce integrations and a dashboard that's hard to customise » source, 25 April 2026
6
10 %
Onboarding time
Not measured first-hand. To be timed in a paid test (account creation to first compliant invoice).
not measured
12 %
Learning curve
Not measured first-hand. To be assessed on the transition to BNC real-regime and multi-status management.
not measured
8 %

Testimonials, fully transcribed

A selection of real user quotes. Click to read the original source.

Right for your profile?

Auto-entrepreneur
good fit
Freelance
good fit
Artisan
with limits
TPE
avoid
PME
avoid

Auto-entrepreneur

Best if: Abby's core segment. Micro-threshold tracking, integrated URSSAF declarations, free plan to get started.

Avoid if: You need highly responsive support: multiple 2025-2026 reviews rate it as inconsistent.

Freelance

Best if: Competitive pricing (Pro €12-15/month excl. VAT), clean interface, native e-signature and Stripe payment.

Avoid if: You need e-commerce integrations (Shopify, Etsy) or advanced connectors.

Artisan

Best if: Works for a service-based artisan without complex inventory or construction quotes.

Avoid if: Construction quotes, advanced stock tracking or multi-site projects: Abby does not cover these.

TPE

Best if: The Business plan at €26-33/month excl. VAT adds multi-user access and foreign currencies.

Avoid if: You have employees: no payroll, no management accounting.

PME

Best if: Not Abby's positioning: the product is built around micro-enterprise and freelance use cases.

Avoid if: Double-entry accounting, multi-employee payroll or industrial inventory: choose Pennylane or Cegid.

Real observed pricing

PlanObserved price/monthObserved on
Basique€0.0017 June 2026
Start (engagement annuel)€7.2017 June 2026
Pro (engagement annuel)€12.0017 June 2026
Business (engagement annuel)€26.4017 June 2026
  • Free for life: unlimited invoices and quotes, 2026-compliant e-invoicing. Source: abby.fr/tarifs.
  • €7.20/month excl. VAT billed annually, €9/month excl. VAT with no commitment. Stripe card payments, URSSAF declarations, email sending.
  • €12/month excl. VAT billed annually, €15/month excl. VAT with no commitment. Automatic reminders, e-signature, bank connections.
  • €26.40/month excl. VAT billed annually, €33/month excl. VAT with no commitment. Tax filings, multi-user access, inventory, foreign currencies.

Weaknesses, avoid if

  • Support rated as inconsistent: long response times and a FAQ wall before reaching an agent (Capterra review by Maxime Q., 10/02/2025; geoffrey-royer.com, 25/04/2026).
  • Occasional bugs with bank sync and payment matching, including random disappearance of client addresses (official forum community.abby.fr, 04/07/2024).
  • Limited third-party integrations (no Shopify, Etsy or e-commerce platforms) and a non-customisable dashboard. Becomes unsuitable when moving to a BNC real-regime or a company structure (geoffrey-royer.com, 04/2026).